Memorandum
To: Patricia Boylan From:
Sarah Jensen
Date:1/18/2015 Re : Tech support
I will do what I can help with the problems that you are having with
Tech Support. What I need from you are examples of the Tech Support cases (with
case numbers) and the response times that Tech Support has provided to meet
your requirements. I have (1)… your comments below and will forward this
information to the appropriate individuals. I need the case numbers since the
managers in Tech Support may ask for examples of the response times on requests
from Argentina. I am also (2)… with Zamibia and Tunisia to get examples of
cases from their countries. I have received similar comments from Venezuela,
but I need them to document the cases and response times as well.
Thanks for your assistance in (3)… the Tech Support cases. We
appreciate the opportunity to improve customer service.
Regards,
Sarah
1. A. attach
B. attachment
C. attached
D. attaching
2. A. communicate
B. communication
C. communicating
D. commute
3. A. document
B. documentation
C. documenting
D. documenter
Thank you for
calling Speedy Reservations. All of our operators are busy at this time. If
you are looking (4)
… flight schedules, please visit our online booking service at
www.speedyresos.com.
If this is a personal call and you know the (5)...... of the staff
member you would
like to speak to at this time, press the number now. All other
inquiries please
hold for the next available representative. Calls (6)… in sequence, so
please do not hang
up and try again.
4. A. At
B. in
C. for
D. down
5. A. ekstension
B. collaboration
C. cooperation
D. destination
6. A. answer
B. Are answering
C. Will be answered
D. Have to be answered
JOB ADVERTISEMENT
SMA Maya Englishindo(7) ....applications from suitably qualified teachers for positions commencing April 2015. Applicants are (8).....to visit the website for more details, including a full position description, of the position advertised below. Applications including CV and the names of three referees should be (9)........ : The Principal's Assistant, SMA Maya Englishindo, 22 Empty Road, Dunia Maya, 6666.
SMA Maya Englishindo(7) ....applications from suitably qualified teachers for positions commencing April 2015. Applicants are (8).....to visit the website for more details, including a full position description, of the position advertised below. Applications including CV and the names of three referees should be (9)........ : The Principal's Assistant, SMA Maya Englishindo, 22 Empty Road, Dunia Maya, 6666.
7.A. seek
B. seeks
C.seeking
D. seeker
8. A. invite
B.invited
C. invitation
D. invites
9.A. Sent to
B. looked for
C.needed to
D. given to
George
Gilhooley
XYZ Company
87 Delaware Road, Hatfield, CA 08065
XYZ Company
87 Delaware Road, Hatfield, CA 08065
Dear Mr.
Gilhooley,
I am (10)....
to apply for the programmer position advertised in the Times Union. As requested, I am enclosing a completed job
application, my certification, my resume, and three references.
The
opportunity presented in this listing is very (11) ......, and I believe that
my strong technical experience and education will make me a very competitive
candidate for this position. The key strengths that I possess for success in
this position include:
·
I have
successfully designed, developed, and supported live use applications
·
I strive
for continued excellence
·
I provide
exceptional contributions to customer service for all customers
With a BS
degree in Computer Programming, I have a full understanding of the full life
cycle of a software development project. I also have experience in learning and
excelling at new technologies as needed. Please see my resume for additional
information on my experience. I can be reached anytime via email at
john.donaldson@emailexample.com or my cell phone, 909-555-5555.
Thank you
for your time and consideration. I (12).....to speaking with you about this
employment opportunity.
10. A. Sending
B. writing
C. applaying
D. reading
11. A. interested
B. interesting
C. interest
D. interested
in
12. A. Look for
B. look at
C.
look forward
D. look after
English
Speech Contest
For all
students of SMKN 4 Malang, we (13)...... English Speech Contest..
Time : Saturday, 22 March 2015
Place : Hall of SMKN 4 Malang
Each class
should (14).....at least one student with one of these following topics :
·
The
Advantage of Learning English
·
The
Difficulties of Learning English
·
The
Effective Ways of Learning English
For (15).....information,
visit the committee of this English Speech Contest in SMKN4Malang.org.com
13. A. announce
B. write
C. give
D. read
14. A.registered
B. register
C. registers
D.
registering
15. A. most
B. further
C. call
D. borrow
Using the best
course method of teaching with a (16).....teacher, you will get the right place
to learn English. Be communicative with us. Never think anymore; PRACTICE!!!
100 % money back if you (17)... speak English.
Interested? Find
us on 211 Sky Road, Jakarta. (18)... more details, visit us on englishindo.com
16. A. bad
B. upgrade
C. qualified
D. nice
17. A.won’t
B. can’t
C. haven’t
D. should’t
18. A. to
B. for
C. at
D. in
May 28,
2015
THE HUMAN
RESOURCES & ADMINISTRATION HEAD
Inara
Lightings, Ltd.
Abu Dhabi,
United Arab Emirates
Dear Sir
or Madam:
I am
writing to explore the possibility of employment as Document Controller in your
reputable firm. I am a Computer Science (19)... of the University of the
Philippines, Diliman, Quezon City. I bring with me several years of (20) ....as
information systems analyst of leading companies that include Nissan Motor
Philippines, Inc.
My strong
computer skills, knowledge of modern word processing software, and project
management tools are but some of the things that make me an asset to your
company.
Attached
is my resume for your perusal. Should you require any further information, I
can be (21)... at 632-555-1234 (during regular business hours), or at
632-555-6789 (during regular business hours).
Sincerely,
(signed)
RINI
ROSYIDAH
19. A. graduating
B. graduate
C. graduated
D. grade
20. A. experienced
B. experience
C.
experiences
D. expert
21. A. contact
B. reached
C. call
D. phone
SMAN Englishindo(22)...
a scholarship for 100 students of Junior High School. The following
requirements should be noticed :
- High interest in English and Matchs
- (23).... for IT course, including Office, Photoshop, Coreldraw, Autocad
It is also allowed
for Headmaster of the school to give (24)....... letter to make the grantee
accepted.
For further
details, visit our blogsite at Englishindo.com
22. A. brings
B. takes
C. gives
D. puts
23. A. certified
B. certifying
C. certifies
D. certify
24. A. renovation
B. resolution
C.
reformation
D. recommendation
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